This is how we handle it.
Zero effort. Every time. A simple process so you never have to think about laundry again.
Every step, in detail.
From schedule to delivery. Here’s exactly what happens with your order.
You Schedule (60 Seconds)
Book your pickup online or via our app. Select your exact preferred time window. No confusing forms, just a few clicks to a laundry-free week.
Driver Picks Up
Receive a text 30 minutes before arrival. Your driver weighs your bag at the door, photographs the seal, and secures it in their vehicle for transport.
Partner Facility Processes
Your garments go to our vetted partner facilities. Colors are sorted, pockets checked, and items washed with premium LOD-approved detergents. Then folded to retail-store standard.
Quality Check
Before your order leaves the facility, it goes through a full quality checklist. Every fold checked. Every item counted. Nothing ships unless it meets the LOD standard.
Delivered Back
Your laundry is delivered back within your chosen window. You get a text the moment it is placed at your door. Put it straight in your closet. Done.
Streak + Review
Rate your service and help us stay sharp. Keep the routine going to build your streak. Every 10 bags earns you a free Essential wash or $14.99 LOD credit.
Total Accountability.
Every single step. Photographed. Timestamped. Stored.
Pickup Verified
Driver logs door drop-off and seal tag.
Intake Sorted
Garments separated and weighed individually.
Pre-existing Condition Inspected
Full photo log before washing.
Packaged & Sealed
Retail fold in protective LOD bag.
Pricing
Simple. Flat. No surprises.
No hidden fees or weight surprises. Choose the service tier that fits your schedule.
Essential
Next-Day • 24hr Turnaround
- Wash, dry & precision fold
- Standard premium detergent
- Free door-to-door pickup & delivery
- Full order photo documentation
- 24-hour turnaround target
Express
Same-Day • Priority Processing
- Same-day delivery turnaround
- Priority facility processing
- Priority driver dispatch window
- Hypoallergenic detergent options
- Everything in Essential
Rush
6-Hour Emergency Turnaround
- 6-hour turnaround from pickup
- Top of facility queue always
- Immediate dedicated driver dispatch
- Everything in Express
Available on iOS & Android
Ready to get your time back?
Join Boston professionals who’ve already discovered what free time feels like.
Free pickup & delivery · No contracts · Cancel anytime